Site and account rules
Updated: 15 September 2026
These rules form the agreement between you and Dreamline Ventures S.R.L., the Costa Rican company that runs Betscore Casino and holds its licence from the Tobique Gaming Commission. By opening an account you accept them. We keep the wording plain on purpose, so if something still reads oddly, ask our support team before you deposit.
Who may open an account
The minimum age is 18. Where the legal gambling age in your country is higher, that higher age applies to you. You also need to be allowed to play online casino games and place sports bets under the law of the place where you live, and you must be playing for yourself, not on behalf of someone else.
Neither the UK Gambling Commission nor the Malta Gaming Authority has licensed us, and no other national regulator has either. Checking whether our service is open to residents of your country is your responsibility, and we may refuse or close accounts from places where we choose not to operate.
One account per person
Each person, household address, payment method and device may be linked to a single account. Duplicate accounts are closed, and bonuses or winnings obtained through them can be cancelled. Please keep your login details private: you sign in with an e-mail address and password, and we strongly suggest switching on two-factor authentication in your profile.
- Use your real name and date of birth when registering.
- Update your address and phone number if they change.
- Contact us straight away if you suspect another person has got into your account.
Verification (KYC)
Before your first withdrawal we confirm who you are. This is a legal requirement for us and protects your money as much as ours.
What we ask for
- A clear photo or scan of a valid ID document: passport, national ID card or driving licence.
- Proof of address no older than three months, for example a bank statement or a utility bill.
- Occasionally, proof that a card or e-wallet belongs to you, or information about the source of your funds.
Most checks are finished within 24 hours. If a document is blurry or cut off we will ask for a new one, which is the most common reason for a delay.
Welcome package
The offer for new players runs across the first four deposits and adds up to €1,500 in bonus money, together with 200 free spins. No code is needed: tick the bonus box when you make your first deposit. There is no no-deposit bonus at the moment.
- First deposit: 100% match capped at €500, with 100 free spins
- Second deposit: 50% match capped at €300, with 50 free spins
- Third deposit: 75% match capped at €300
- Fourth deposit: 100% match capped at €400, with 50 free spins
Conditions that apply
The minimum qualifying deposit is €20. Bonus funds carry a 40× wagering requirement on the bonus amount, to be completed within 10 days. Winnings from free spins are wagered 40×. Free spins are credited in batches of 20 per day. Until the bonus is cleared or dropped, no single spin or bet may go above €5; larger stakes can void the bonus and the winnings made with it. You can drop an active bonus at any time from your profile, which removes the bonus balance but keeps your own deposit.
Deposits and withdrawals
You can pay with cards, Skrill, Neteller, MiFinity, cryptocurrency and bank transfer. Withdrawals go back to a method you have used to deposit wherever that is possible. The minimum withdrawal is €20.
Once a request is approved and your account is verified, card payouts usually land in under ten minutes. Crypto normally leaves us within 15 minutes, plus whatever time the network needs to confirm the transaction, and a bank transfer takes one to three working days. We may hold a payout while we finish a verification check or look into irregular play, and we will tell you why.
Closing or limiting your account
Closure is available at any time: ask in live chat or send us an e-mail. Any withdrawable balance is paid out first. If the real reason for leaving is how much you have been playing, choose a time-out or self-exclusion instead of a simple closure, so that we can keep the account blocked for the period you pick.
We may suspend or close an account for fraud, duplicate registrations, chargebacks, use of stolen payment details or a serious breach of these rules. Where we do, any legitimate balance is returned after the necessary checks.
Governing law and changes
These rules are governed by the law of Costa Rica. If a dispute cannot be settled with our support team, you may take it to the Tobique Gaming Commission. We may update the rules from time to time; the current version is marked by the date at the top of this page, and significant changes are announced on the site before they take effect.